Calendar Settings

Calendar Settings

Manage calendars from Settings, and see how this differs from Appointments and calendar connections.


What is Calendar Settings?

Settings → Calendar is where you manage calendars and scheduling setup for your brand. Open it at app.swai.ai/setting/calendar.

You use it to:

Main screens

Screen What it’s for
Settings → Calendar (open) Manage calendars and scheduling setup
Appointments (main sidebar) Day-to-day bookings
Settings → Integration → Google / Outlook Calendar (open) Connect Google or Outlook

Note: Detailed calendars, availability, workflows, booking fields, theme, and sync steps are in the Calendar product guide. This article explains how to open Calendar from Settings and which entry point to use.


Before you start

  1. Sign in on the correct brand.
  2. Know whether you need to build calendars (this page) or connect Google/Outlook (Integration).
  3. For guest booking alerts, configure NotificationsCalendar.

Quick start

  1. Open Settings → Calendar (or go to app.swai.ai/setting/calendar).
  2. Wait for the page to load.
  3. Create or edit calendars, availability, and related settings.
  4. If the page fails, click Retry or Open in new tab when available.
  5. For Google/Outlook sync, use Settings → Integration → Google / Outlook Calendar (or go to app.swai.ai/setting/integration/calendar) — see Integration.

Which Calendar entry should I use?

Entry Use it when
Settings → Calendar (open) You want to manage calendars for the brand
Appointments You want to see and work with bookings day to day
Settings → Integration → Google / Outlook Calendar (open) You want to connect Google or Outlook
Setup checklist / onboarding You were asked to connect a calendar — follow the steps on screen

If the page doesn’t load

Situation What to do
Load failure Click Retry
Asked to sign in Sign in again
Asked to select a brand Select the correct brand
Need more space Use Open in new tab if shown

Dashboard alerts for bookings

When a guest books, cancels, or reschedules, brand users can receive Calendar alerts (in-app and/or email) based on Settings → Notifications (or go to app.swai.ai/setting/notifications). See Notifications. Guest confirmation emails from Calendar are separate from those preferences.


Common warnings and troubleshooting

Page won’t load

Retry, confirm brand and sign-in, try Open in new tab. See Getting Started.

I expected Google sync here

Open Settings → Integration → Google / Outlook Calendar (or go to app.swai.ai/setting/integration/calendar), or use Sync inside Calendar as described in Calendar.

Setup asked me to connect a calendar

Stay on the guided steps, or reopen Settings → Calendar (or go to app.swai.ai/setting/calendar) and complete the connect steps shown.

No alert for a booking

Turn on Calendar In-App / Email under Notifications.


Glossary

Term Meaning
Settings → Calendar (open) Manage calendars for your brand
Appointments Bookings view in the main sidebar
Google / Outlook Calendar Connect external calendars from Integration

Need more help?

  1. Note whether you used Settings Calendar, Appointments, or Integration.
  2. For product features (availability, workflows, fields), use the Calendar Help article.
  3. Contact support with brand and approximate time if the page never loads.

Related Help: Calendar, Notifications, Integration, Getting Started.