Gaxu Command Center

Gaxu Command Center

Ask in plain language. Gaxu drafts content and can read or write your SWAI workspace after you confirm.

What is Gaxu Command Center?

Gaxu Command Center is your brand operator in the SWAI Dashboard. Open it from the main sidebar. The header shows Gaxu Command Center with a BETA badge.

You use it to:

• Draft social posts, blogs, ads, emails, and images with your Brand context
• Read live workspace data (contacts, campaigns, calendar, deals, lists)
• Save drafts into SWAI products after you confirm — Campaigns, Page Builder, Webinars, Quizzes, Email Outreach, Ads, and AI Agents
• Add contacts, update deals, and propose calendar bookings
• Ask how SWAI works and get related Help articles
• Schedule a social post from a draft via Apps → Social Planner

Gaxu picks the skill. You do not have to name tools or APIs.

Main screens

Note: Writes stay drafts unless you explicitly ask to send, publish, launch, or spend.

Tip: Fill Brand description, Market insights, and ICP under Brand before heavy Gaxu use.

Before you start

1. Sign in and select the correct brand.
2. Wait until Gaxu is ready — the composer stays unavailable until then.
3. Prefer completing Settings → Brand first (or go to app.swai.ai/setting/brand).

Warning: If you are asked to sign in again or select a brand, do that before using Gaxu.

Tip: After major Brand updates, start a New Chat so Gaxu uses the latest context.

Quick start

1. Open Gaxu Command Center from the sidebar.
2. Wait until it is ready.
3. Use a quick action (Daily Overview, Create Content, Plan Campaign) or type your own request.
4. Watch the gray step labels while Gaxu works (expand them to see each step).
5. If a Create draft card appears, review the brief and confirm to save a draft.
6. For a contact or booking card, choose Yes or No.

First open

1. Open Gaxu Command Center and wait until it is ready.
2. If you have no chats, SWAI creates New Chat.
3. On an empty chat you see:
   • Business Timeline (bookings / posts when available)
   • Quick actions: Daily Overview, Create Content, Plan Campaign
   • Composer: Describe your marketing idea...
   • New Chat

Chat list

• List of your chats (default title New Chat)
• Create another chat with New Chat
• Delete a chat when you no longer need it
• Collapse or expand the chat list as needed

Quick actions

Ready for next move?

Type a request in the composer, or:

• Type / for shortcuts such as /create image, /create a blog, /create a post, /create a page, /create a campaign, /create a contact
• Use Open apps for the toolbox (Writing, Social Media, Email & Letter, Business, Design, Branding, Ads & Marketing, Freelancers)
• Attach from Choose from brand library, Upload file, or Record voice message when needed

If Gaxu detects links, you may see Include linked pages? → Cancel / Skip / Include.

If one operational fact is missing (for example a guest email or which calendar), Gaxu may show One detail needed. Pick an option or write your own, then continue.

What to try

Note: “Facebook campaign” / “LinkedIn campaign” / “Google ads” saves an Ads draft, not a Campaign Builder journey.

Review replies

While Gaxu works, gray step labels show the loop (for example thinking, reading the workspace, then wrapping up). Expand the row to see each step.

On a finished reply you can:

• Copy response, Regenerate response, thumbs up/down
• Open Live preview (Text / HTML / Preview) when content is editable
• Use Create draft when a product card is offered
• Follow SWAI Help links when the question was about the product

Create draft

When Gaxu authors a product, a card appears (for example Create campaign draft). Confirm saves a draft in that app. Gaxu does not send, publish, go live, or spend unless you explicitly ask.

Warning: Confirming a landing page on an existing page can replace current content. Choose carefully. See Page Builder.

Social posts

For social drafts, use Publish under the post to pick a time and schedule via Apps → Social Planner (or go to app.swai.ai/apps/social-planner). Connect channels under Social accounts → Connect accounts in Social Planner (Settings → Integration → Social Planner, or go to app.swai.ai/setting/integration/social-planner). See Integration and Social Planner.

Chat appearance

Open the gear in Gaxu to set:

• Accent color (Purple, Blue, Teal, Rose, Orange, Black)
• Font size
• Left-to-right or right-to-left text
• Light or night mode
• Font family (Geist or a Google Font)

These settings apply to Gaxu chat. Dashboard theme still lives under Appearance.

Deals and CRM

Ask about a contact, list, note, or deal in plain language. Gaxu can:

• Search and open a contact dossier
• Add a note or log a journey activity
• Add or remove people from CRM lists
• List the pipeline and deals (amount, currency, owner, close date)
• Create or update a deal after you confirm — including another deal on a contact that already has one

Open the full pipeline in Contacts → Deal Room. See CRM.

Common warnings and troubleshooting

Gaxu won’t accept messages

Wait until Gaxu is ready. Refresh, reopen Gaxu Command Center, and confirm your brand is selected. If the timeline fails to load, other chat features may still work.

Answers feel generic

Update Settings → Brand AI training fields (or go to app.swai.ai/setting/brand), Save changes, optionally Retrain GrowthIQ, then start a New Chat.

Social Planner connected but Gaxu still asks to connect

Reopen Settings → Integration → Social Planner (or go to app.swai.ai/setting/integration/social-planner), finish account linking, then return to Gaxu and refresh.

A Save card did not appear

Ask again to create or save that product. Gaxu only shows a card when this turn is meant to write to SWAI. Research and “what if” questions stay in chat.

Deal or pipeline numbers look empty

Confirm the deal has amount and currency in Deal Room, then ask Gaxu again. Gaxu does not invent spend or pipeline value.

Glossary

Need more help?

1. Confirm you are on the correct brand.
2. Confirm Brand is saved.
3. Note whether Gaxu was ready and what you asked.
4. Contact your SWAI admin or support with that context.

Related Help: Getting Started, Brand, CRM, Page Builder, Campaign Builder, Social Planner, Blog Planner.